Is a career as a holiday rep right for you?

Posted on November 15, 2017 at 12:05 pm

If you are considering a career in the tourism industry then you may think that a job as a holiday rep would be fun. Many people have the idea that the job of a holiday rep is just to lazy around in the sun, meet and greet and then spend the rest of the day exploring the sights, but this is far from the truth.

The job of a holiday rep is to ensure that the people who have travelled with your company enjoy their holiday and that there are no issues. If there are issues then it is your responsibility to try and sort them out.

Firstly you will need to hold welcome meetings, possibly even a few times a day depending on when people arrive. You will need to be aware of what trips you offer as a company and also try and upsell these to the holiday makers, often you will receive commission for this. As well as trips, you may be expected to try and sell car hire. You will often have to work shifts with other reps and many companies like to have someone on call at all times should something go wrong for one of the guests.

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